Anna OlssonDec 18, 2023To Standard or not to Standard?Do we need a standard to handle change management? My key take aways from the ACMP conference Change London.
Anna OlssonDec 18, 2023Change matters!There are plenty of books on change. Read my reflections on why "Change Matters" by Margit Takács could be one of the books to prioritize.
Anna OlssonDec 18, 2023Leaders as role models for change. Can you do it?How to have the stamina, courage and wisdom to successfully lead a change process as an active and visible executive sponsor.
Anna OlssonDec 18, 2023Do you have a CMO (Change Management Office) in your org?A checklist for organizations that want to be among those that change the fastest and get the highest ROI on their change projects.
Anna OlssonDec 18, 2023Excellent customer service – and I know how they did it!The hands on checklist to why my ski vacation hotel lodge managed to provide outstanding service, and why anyone can do it.
Anna OlssonDec 18, 2023Managing resistance to change. How?The top three actions to take in order to manage your team's - and your own (!) - resistance to change.